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10 Questions You Should Ask
Before You Hire a Painter...


Hiring a painting contractor is a big decision. How do you know you're hiring the right one? Are you getting the best job at a fair price?

Here are 10 important questions you should consider before you choose your paint contractor. Click on the question to discover important details, and what you should learn... before you make your decision.

  1. Am I protected while the contractor is working on my property?

  2. What's the difference between a coat of paint and a paint job?

  3. Are all paints the same?

  4. How much preparation does my house need?

  5. Can you give me a price over the phone?

  6. Where will the contractor be tomorrow if I have a problem or question?

  7. How much of a mess is the contractor going to leave for me?

  8. Is painting my only choice to give my home a new look?

  9. How do I know you're the right contractor for me?

  10. Who am I supporting with my business?

Here's what your
neighbors say about
Keith Williams Painting:



1.  Am I protected while the contractor is working on my property?


If someone slips and falls on your property, you can be held responsible for the damage or injury. You already knew that: That's why you pay for homeowners insurance.

What you may not have realized is that you may have the same liability to a contractor or his employees. If a contractor's employee gets injured while working on your home, you could end up supporting him for the rest of his life.

That's why contractors are supposed to have their own liability insurance: to protect you from any personal injury claims if a contractor or his employees get injured on the job.

Unfortunately, not every contractor provides that level of protection. Let's face it: Insurance is expensive... too expensive for some discount contractors. But their savings can cost you in the event of an accident.

How can you make sure you're protected? Ask all prospective contractors for proof of insurance. If they're insured, they should be able to provide you with a written proof of insurance from their insurance company or agent.

When you hire Keith Williams Painting and Wallpapering, we want you to know that you're fully covered for any damage or injury sustained on your property. Just ask: We'll be happy to provide you with proof of insurance. Because we want you to feel secure when you bring us into your home.

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2.  What's the difference between a coat of paint and a paint job?


A lot of part-time painters have been showing up lately offering "paint jobs" for $199 a room. What they're offering is to slap on a coat of paint: one coat, one color. No moldings, no ceiling white, no real edge work. Don't even ask about fixing chips or cracks in the surface.

And if one coat doesn't cover, well, they'll be happy to slap on a second coat... for another $199!

No doubt about it: $199 is a terrific price, but by the time you add on the cost of a second coat, a white ceiling, painting the moldings, the price starts looking not so terrific.

When you hire a painting contractor, you're expecting a full paint job. You don't care how many coats it takes: You want it to cover completely. You want your walls to look like new.

And maybe you want a white ceiling, with crisp, sharp edges between the walls and ceiling. And maybe you'd like the moldings calked and painted too. After all, isn't that part of a paint job?

At Keith Williams Painting, we think that's exactly what you should expect from your next paint job. And we consider it a normal part of every job to make sure that every nick or crack is repaired, every stain sealed, and every blemish filled. We don't even consider beginning to apply the paint until we've created a perfect surface to paint.

Then we apply a quality paint, exactly the way you want it. You want a white ceiling? No problem. You want gloss white on your moldings? You got it. And you don't even need to ask about coverage: We're going to make sure your finish is picture perfect, no matter how many coats it requires.

Because that's what you're paying for with Keith Williams Painting, and that's exactly what you should expect. Quality paint work at a fair price. No gimmick prices or slap-dash painting. We want you back, again and again. And we want your referral. So we're going to make sure you're happy with your paint work, no matter how many coats it takes.

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3.  Are all paints the same?


Once upon a time, not so long ago, there were only a few types of paint on the market. And one manufacturer's interior latex was pretty much the same as another's.

But over the years, many new advances have taken place in paint technology. There are different paints available for different surfaces or materials, and paints made specially to endure different conditions and demands. To get the longest life out of your paint job, it's important to stay on top of those technological advances.

At Keith Williams Painting, we're paint specialists. It's our job to know what's available and how to use it. And we spend a lot of time and effort keeping up with the changes in our industry.

One of the things we've discovered is that the best paint isn't always the most expensive. Sometimes you can get better results from a lower priced brand. Other times, paying a few bucks more can have a dramatic impact on appearance and durability.

So when you're ready to have your house painted, we'll be there to provide you with the best paint at a great price. Because, at Keith Williams Painting, we work hard to make sure you're getting the very best... each and every time.

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4.  How much preparation does my house need?


The key to any great paint job is preparation. It doesn't matter what type of paint you're using or how much you paid for it: If the surface isn't prepared properly, you'll end up with an inferior paint job.

That's why complete surface preparation is a key element in the official paint procedure from Keith Williams Painting. We examine every wall with a high-powered quartz lamp, and mark off each imperfection we find. And we'll fix every nick, chip or scratch before we open the first can of paint.

Most importantly, we'll look for those imperfections during our initial estimate. And we'll include the work for preparation in our estimate. So, unless there's hidden damage that we couldn't see during our inspection, the price on our estimate is the price you'll pay for the finished job. You won't get any surprises after the job's started.

Of course, there are rare occasions where damage is hidden and doesn't become evident until we start repairs. In that case, we'll show you the damage, and work out a fair repair price with you before we continue. But these situations are very uncommon, so chances are you'll never pay a dime more than the amount on your estimate.

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5.  Can you give me a price over the phone?


Anyone can give you a price over the phone. And when you get a price over the phone you can usually count on two things:

1.   The price will be wrong.

2.   The price will go up before the job is finished.

At Keith Williams Painting, we don't believe an estimate should be based on a blind guess. That's why we never give a price over the phone.

We provide a free, no-obligation estimate for every job we do. We'll come out, examine the job, make whatever recommendations are necessary, and come to an agreement with you about what you're expecting from your paint job.

Then we'll write up a full estimate, including all of the recommended services and anything you requested.

And unless damage turns up that we couldn't have seen during a normal inspection, the price on your estimate is the price you'll pay. We don't play the bait-and-switch games that many other contractors use. We believe in honest, quality work at a fair price. And we'll stand behind our price... and our job... in writing.

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6.  Where will the contractor be tomorrow if I have a problem or question?


No matter how hard a contractor works, sometimes problems occur. Paint can chip or blister... wallpaper can begin to peel... walls can develop cracks. It happens.

When you hire a contractor, you expect him to stand behind his work. But then the question becomes, will you be able to find your contractor if you have a problem later on?

You will if you hired Keith Williams Painting and Wallpapering. Keith has been working and living at the same location in Southampton for nearly a quarter of a century, with his wife, Wendy, their two cats, Yin and Yan, and their ferret Abigale.

Keith and Wendy are your neighbors. They shop in the same stores, eat in the same restaurants, and attend the same community events as you do. They plan on being a part of our neighborhood for many years to come.

To maintain that position in our community, Keith Williams Painting depends on a great reputation... a reputation for providing honest, quality work... and for standing behind that work if a problem does show up.

So if you have a problem with anything Keith Williams does in your home, you can be sure Keith will be right there to take care of it for you. That's a promise he makes to you, and it's one he's only too happy to keep.

If another contractor can't say the same thing, maybe he's the wrong contractor for you: Maybe you should be calling Keith Williams Painting.

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7.  How much of a mess is the contractor going to leave for me?


Painting is a messy business. There's the dust from drywall and spackling, and the spatter or drips from the paint itself. If the contractor doesn't take the time to contain the mess, that dirt and spatter can leave you with more work cleaning up than the painting itself.

At Keith Williams Painting, we consider the cleanup an integral part of the paint job. And we spend a lot of time and effort to make sure that we don't leave you with a mess after we're finished.

We start by laying drop cloths and plastic over the floor and any furniture left in the room. Then we seal off the doorways and openings, to contain any dust and dirt that's created during spackling and sanding. We even shut off the A/C or heater during the messiest part of the job, to keep them from drawing the dust into the rest of the house.

Once the sanding is done, we'll take the drop cloths outside and shake them out, to keep anyone from tracking the dust through the house. When the job is finished, we'll do a light vacuuming and cleanup to remove any dust that's managed to work its way past the drop cloths. And we'll scrape the windows to remove any overpainting.

Finally, we'll examine the whole room, and check for any spatter or drops that we could have missed during the procedure. Then we'll return any furniture we moved to its original location.

What you'll be left with at the very worst is a minor cleanup; not all that different from a normal house cleaning. You know: dusting with a polishing spray and a full vacuuming. That's it; no big mess or extended cleanup.

In fact, if you do find a paint drop that we missed during cleanup, never try to clean it yourself; call us. We have specific techniques that can remove spots of dried paint without harming the surface below. And we're only to happy to do it for you.

Because, at Keith Williams Painting, we consider the cleanup as part of the paint job... a job that isn't finished until the cleanup is done. And we never leave an unfinished job.

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8.  Is paint my only choice to give my home a new look?


A fresh paint job can give your house an entirely new look. But it's by no means the only way to reinvigorate your home's appearance.

Other choices include faux finishes, creating the illusion of brick, stone, stucco, wood or tile. The choices are limited only by your imagination.

Or you can consider wallpaper. You can have a whole room wallpapered, or just do an accent, such as a single wall or a border.

At Keith Williams Painting and Wallpapering, we can show you all sorts of different looks for your home. And we're versed in all the latest techniques and procedures, to provide you with the finest finishes and textures available.

Or you can look through your magazines or catalogs for ideas. Whatever you can imagine, Keith Williams Painting can create it for you. Just ask about our different services and unique room accents.

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9.  How do I know you're the right contractor for me?


Chances are your home is the largest investment you'll ever make. So it's important that you always use contractors who'll provide an honest, professional job to maintain the value of that investment.

At Keith Williams Painting and Wallpapering, we understand your concerns. Keith and his employees are homeowners too, and they know just how important it is for you to maintain your investment.

That's why we'll be happy to help you research our company, to make sure we're the right contractors for you. We have dozens of referrals and testimonials from people right in your neighborhood. Some are available on this web site. If you'd like to see more or examine the original letters, just ask.

And we can even put you in touch with customers we've worked for, right from your own neighborhood. Let them tell you, in their own words, whether they were happy with the work we provided.

At Keith Williams Painting, we encourage you to research any contractor you're considering. We're sure that, once you've talked to your neighbors, you won't want to look anywhere else for your painting needs.

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10.  Who am I supporting with my business?


You put a lot of trust on the line when you invite a service company into your home. Who is that person looking over your things? Can you trust him? Contrary to what you see in the movies, a con man doesn't have shifty eyes: His stock in trade is being able to look you in the eye and make you believe he's your best friend in the world.

And who is your money going to support? Fanatics? Terrorists? Mobsters? These days even the most radical groups have connections to legitimate businesses, to help them raise and launder money for their fringe ideology.

When you call Keith Williams Painting, you can rest easy knowing you're working with an upstanding member of the local community. Keith and Wendy Williams are longtime residents of Upper Southampton. They're members of the Southampton Small Business Association, and donate their time and effort to numerous civic causes.

They're members of Friends of Tamanend, and Keith donated his time and expertise to paint the Tananend carriage house a few years ago. They take an active role in local Earth Day celebration, and help sponsor Southampton Days and music programs in the community.

They're also active supporters of the Last Chance Ferret Rescue, and have adopted several pets themselves. And they give regularly to the Bethanna Children's Home over the holidays.

So when you call Keith Williams Painting for your home repair needs, you're not just hiring a painting contractor: You're helping support your community, providing care for abandoned pets, and presents for children from broken homes.

All that, and a terrific paint job or home repair at a fair price. It's hard to imagine why you'd look anywhere other than Keith Williams Painting for your paint work or home contracting.

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